Maruti Suzuki’s flagship sedan, the Ciaz, within just two months of it launch sees a recall due to a ‘possible’ technical glitch. The company has recalled 3,796 units of the Honda City challenger, and this ‘voluntary preventive recall’ is being ordered to scrutinise a suspected fault in the clutch of the manual petrol as well as the diesel Ciaz which only comes with a manual gearbox.
The petrol 1.4 L K-Series engine also gets a 4-speed automatic gearbox which remains unaffected by this recall. The company though is not labeling it as a proper recall, but as a ‘Service Campaign for Ciaz’.
The company will check and replace the relevant part of the clutch operating system of the affected units. Cars manufactured till November 7, 2014 are under scrutiny, so if your Ciaz has been manufactured after the 7th of November, you don’t have to worry at all. Service Campaigns, just like recalls, are not unheard of in the international market and are conducted to amend the possible faults that may have the potential to cause inconvenience to the customers.
Customers can contact their nearest Maruti dealership to ascertain whether their car is affected by the recall. Alternatively, they can fill in the chassis number of their car (MA3 followed by 14 digit alpha-numeric number) on this official microsite.The chassis number is embossed on the vehicle ID plate and is also in the vehicle invoice and registration documents.