Maruti Suzuki, the country’s biggest auto maker in terms of sales volume, has hit a small hurdle with its largest selling model. In a notice issued in public interest they have announced that they are recalling 33,098 units of their largest selling model, the Alto.
This includes 19,780 units of Alto 800 and 13,318 units of Alto K10 manufactured between December 8, 2014 and February 18, 2015.
The company is making this proactive recall to inspect and replace the right hand door latch assembly in these affected cars. From customer view, there is no cause to worry if the right hand side door (front and rear) is completely latched. If the door is however half-latched, then it may open if pressure is applied from inside. Although a rare condition, but in view of customer safety, the company is replacing the door latch assembly in this recall.
The problem was noticed during an internal quality check and the company has started taking steps to rectify the problem. Dealers will be contacting the owners of all affected vehicles and the technicians there will inspect and rectify the problem free of cost.
You can check if your car is one of the affected units by logging in to this Special microsite made by the company. The customer has to fill in the chassis number (MA3 followed by 14 digit alpha-numeric number) on the computer screen. The chassis number is embossed on the vehicle ID plate and is also in the vehicle registration documents. Customers may also contact the nearest Maruti Suzuki dealer workshop to ascertain if their vehicle is involved in the recall.