Skoda has learnt it the hard way! After sales services is one of the most important factor in pushing up sales volumes. This is why they are not only concentrating on updating their existing line-up but the Czech manufacturer is also organizing frequent service camps to cater to the needs of their existing customer base. This time they have gone a step ahead and made their 24×7 roadside assistance program available to their entire line-up from this month of August.
This is a step centered towards those who are not covered under the standard roadside assistance program. Customers can also extend the coverage of their services by this new initiative.
Vehicles which are less than 5 years old can be covered in this program for just Rs 3,233. And if your Skoda is older than 5 years (Skoda started its operations in India way back in November 2001) you can bring it under the umbrella of roadside assistance by a payment of Rs 4,233.
The support includes:
- Breakdown support on phone
- On-site minor repair
- Battery Jump Start
- Fuel delivery
- Tire replacement
- Replacement of keys in case of loss of keys
- Taxi service
- Emergency Message Relay
This roadside assistance program however, is not a part of the regular service program and Skoda India forewarns that customers should not see this as a substitute of the regular maintenance which are carried out at Authorized Skoda Service Centres.
Skoda has 81 dealerships across the country and this new Roadside assistance policy can be bought at any of these dealerships.